Shipping & Refund Policy
Last updated: August 29, 2026
Shipping
Orders ship from our warehouse in the United States via the carriers offered at Shopify checkout, where you'll see the available speeds and costs for your address before paying. We currently ship within the United States. You'll receive a tracking number by email once your order is on its way.
Returns
If you change your mind, you may return an unopened product within 30 days of delivery for a refund of the purchase price. Because this is a personal-care product, we can't accept returns of opened bottles unless the product arrived damaged or defective.
To start a return, email info@dentartusa.com with your order number. We'll confirm the return address and next steps. Return shipping is at your cost unless the return is due to our error.
Damaged or incorrect orders
If your order arrives damaged, defective, or isn't what you ordered, email us within 14 days of delivery with a photo and your order number. We'll replace it or refund you in full — including shipping — at your choice.
Refunds
Approved refunds are issued to your original payment method through Shopify, typically within 5–10 business days of our confirmation.
Questions
info@dentartusa.com · (818) 307-0896 · Korea Shidenta M&D LLC, 600 E Washington Blvd., Suite E12, Los Angeles, CA 90015
